1. Overall, how responsive has our company been to your questions or concerns about your overall needs?
Extremely responsiveVery responsiveModerately responsiveSlightly responsiveNot at all responsiveNot applicable
2. What does A NEW YOU do really well?
3. What changes would A NEW YOU have to make for you to give a higher rating?
4. Overall, how satisfied or dissatiefied are you with A NEW YOU?
Very satisfiedSomewhat satisfiedNeither satisfied or dissatisfiedSomewhat dissatisfiedVery satisfied
5. How well do our services meet your needs?
Extremely wellVery wellSomewhat wellSomewhat dissatisfiedNot so wellNot at all well
6. Which of the following words would yo use to describe our services? Select all that apply.
ReliableHigh QualityUsefulGood value for moneyOverpricedImpracticalIneffectivePoor qualityUnreliable
7. How important is company reputation when choosing a weight loss clinic?
Extremely importantVery importantModerately importantSlightly importantNot at all important
8. Compared to our competitors, is service quality better, worse or about the same.
Much betterSomewhat betterAbout the sameSomewhat worseMuch worse
9. How likely are you to recommend our services to others?
Extreme likelyVery likelyModerately likelySlightly likelyNot at all likely
10. How convenient is our website to use?
Extremely convenientVery convenientModerately convenientSlightly convenientNot at all convenient